The meeting was chaired by Claire. For this particular meeting, we welcomed Penny Whitell from Plymouth City Council who talked to us about Access. Access is a single point of contact service which helps parents and carers get the most appropriate service for their children or young person supported by a multidisciplinary team.
Penny explains, “For the last 2 years we have been working together on the development of Access – Community Health, Wellbeing and SEND. Access brings together processes currently being delivered by Plymouth City Council (PCC), Livewell South West and University Hospitals Plymouth NHS Trust (UHPNT) when new requests for specialist support are made. It provides a coordinated and joined up approach for assessment and planning which means that families don’t have tell their story over and over again. It also provides an outcome of support so that services can be accessed in a timely way.”
From the start PPCV have been involved in the development of Access and as we reach the next phase we want to ensure that this coproduction continues.
The long term vision for Access is that all requests for support will be sent on a single page request for involvement form and received in one place. The next phase of this that we would like to consider with you is:
Extending the use of the single page request for support form
Access processes – where are we now and what are the next steps
If you would like to find out more about Access before our discussion please follow this link to the Local Offer
10:00 on Wednesday 27th January 2021 will be “Coffee and Cake with Penny from Plymouth City Council” to discuss Access.
If you have any comments about the information in this blog post or if you would like to join us at our next meeting, please do not hesitate to contact us via any of the links listed below.